Shipping
Shipping Information
At Spot & Paws, we are dedicated to ensuring your orders are delivered quickly, safely, and efficiently, no matter where you are in the world. Below is our detailed shipping policy so you know exactly what to expect:
Delivery Timeframe
- All orders are processed within 1-2 business days of purchase.
- Delivery typically takes 3-12 business days, depending on your location.
- You will receive a confirmation email with tracking information as soon as your order is dispatched.
Shipping Locations
Spot & Paws proudly offers global shipping to most countries around the world. Please note that delivery times may vary slightly for remote or rural areas, and some restrictions may apply in certain regions.
Order Tracking
Once your order has been shipped, you will receive a tracking number to monitor your package’s journey in real time. If you have any questions or encounter issues with tracking, our friendly support team is here to assist you.
Shipping Costs
- Standard shipping rates apply and are calculated at checkout based on your location.
- We also offer free shipping for eligible promotions or orders over a certain value—be sure to check for current offers at the time of purchase!
Customs and Import Fees
For international orders, customs fees, import duties, or taxes may apply based on your country's regulations. These charges are the responsibility of the customer, and we recommend checking with your local customs office for more information.
Customer Support
If you have any concerns, questions, or experience delays beyond the estimated timeframe, please don’t hesitate to contact us at support@spotandpaws.com. Our dedicated team is here to ensure your experience is smooth and worry-free.
Your satisfaction is our top priority. Rest assured, every order is handled with care and precision to ensure it arrives safely and promptly. Thank you for choosing Spot & Paws!
